Training participant Privacy Notice

Communicate SLT CIC takes the privacy and security of your personal information very seriously. This notice explains how we use the data provided to us when we are delivering Hanen training.

What data will be used?
Communicate employees will have access to:

  • Training participants names, job titles, contact details, e.g. phone number and email, training and
    support records, e.g. attendance register, information about the support provided.
  • Relevant information about progress and feedback received from the training participant and end user.
  • Some training programmes require video recordings of participants interacting with children within the nursery.

Why we collect information
We use this information to:

  • Notify participants of training and video review session times.
  • Support participants learning and self-reflection and the learning of all participants taking part.
  • Gain feedback from participants.
  • Provide anonymised information to the service commissioners about attendance and the support provided. Also the reach, effectiveness and impact of our services.

Processing this personal information is necessary for us to fulfil our contracts with training commissioners and to provide the best service we can.

How we store your information
As part of our commitment to protecting the security of any data we process, we have created a Privacy Policy to ensure we comply fully with the rules and legal conditions in relation to the obtaining, handling, processing, storage, transportation and destruction of personal information.

In addition, we have put further security measures in place to avoid data from being accessed, damaged, interfered with, lost, damaged, stolen or compromised. In cases of a breach, or suspected breach, of data security you will be informed, as will any appropriate regulator, in accordance with our legal obligations.

Sharing your data
Anonymised information about training attendance, outcomes and impact is generally shared with the commissioners of the training or services. 

Any other data that is shared with third parties is restricted to those who have a business need, in accordance with our guidance and in accordance with the duty of confidentiality.

Your rights in relation to your personal data
Under certain circumstances, by law you have the right to:

  • Request access to your personal data.
  • Request correction of incomplete or inaccurate personal data we hold about you.
  • Request erasure of your personal data.
  • Object to processing of your personal data.
  • Request the restriction of processing of your personal data.
  • Withdraw your consent to the processing of your personal data.

We want to make sure that your personal information is accurate and up to date. You may ask us to
correct or remove information that is inaccurate, and you have the right to request to be forgotten
by us. You also have the right to request a copy of the information that we hold about you. To
exercise any of your rights, please contact us by emailing

How to contact us

Please contact Caroline Coyne, Director, at or call 01253 462123 if you have any questions about our Privacy Policy or information we hold about you.

Communicate SLT CIC is registered with ICO (Information Commissioner’s Office). The ICO enforces the Data Protection Act 1998 and General Data Protection Regulation in the UK. Our registration number is ZA070366.

If you have any concerns or comments about how we use information, we would like to hear from you. Alternatively, you may contact the Information Commissioner’s Office (ICO), the UK Supervisory Authority for data protection issues for guidance and advice, or to lodge a complaint.